Night & Weekend Customer Service Associate

Hy-Vee Inc; Sioux Falls (SD); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee Inc in Sioux Falls, SD is seeking a customer service team member to assist customers with postal services, money orders, and licensed purchases. This role requires a friendly demeanor and accuracy in handling multiple transactions.

Night and weekend shifts are required. High school diploma or equivalent is preferred, with prior retail or service experience a plus. Employment is in-store with on-site duties and standard Hy-Vee policies.

Qualifications

• High school diploma or equivalent required.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Sell hunting and fishing licenses.
• Handle cash drawers and refunds accurately.
• Assist customers at registers and in other areas of the store as needed.
• Answer the telephone and use the intercom system per procedures.

Skills

Problem solving

Arithmetic

Organization

Customer guidance

Communication

Education

High school diploma

Job description

Hy-Vee Inc in Sioux Falls, SD is seeking a customer service team member to assist customers with postal services, money orders, and licensed purchases. This role requires a friendly demeanor and accuracy in handling multiple transactions.

Night and weekend shifts are required. High school diploma or equivalent is preferred, with prior retail or service experience a plus. Employment is in-store with on-site duties and standard Hy-Vee policies.