Customer Service Associate - Night & Weekend Shifts

Hy-Vee, Inc.; Marion (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Customer Service Associate to greet customers, handle diverse transactions, and support store operations. The role involves cash handling, selling money orders and licenses, and assisting in multiple store areas with a positive, helpful attitude.

The position requires the ability to manage a fast-paced environment, maintain accuracy, and deliver excellent customer experiences throughout shifts in a retail setting.

Qualifications

• High school diploma or equivalent required.
• Six months to one year of similar work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and making interactions positive.
• Weigh postal packages, run mail through meters, and process certified and insured mail.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Sell hunting and fishing licenses.
• Assist customers at registers and in other areas of the store as needed.

Skills

Customer service

Communication

Arithmetic

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

POS terminals

Job description

Hy-Vee, Inc. is seeking a Customer Service Associate to greet customers, handle diverse transactions, and support store operations. The role involves cash handling, selling money orders and licenses, and assisting in multiple store areas with a positive, helpful attitude.

The position requires the ability to manage a fast-paced environment, maintain accuracy, and deliver excellent customer experiences throughout shifts in a retail setting.