Customer Service Specialist — Nights & Weekends

Hy-Vee, Inc.; Madison (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Hy-Vee, Inc. is seeking a Customer Service team member in Wisconsin who thrives on helping customers and maintaining a welcoming store atmosphere. This hourly role requires staying calm under pressure and handling a variety of in-store services with a friendly attitude.

Night and weekend shifts are required. The role emphasizes reliable attendance, accurate transactions, and teamwork to ensure a positive shopping experience for every guest.

Qualifications

• High school diploma or equivalent experience required.
• Over six months up to one year of similar or related work experience preferred.
• Willingness to learn and strong customer service orientation.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile.
• Weigh postal packages, run mail through meters, and process various mail types.
• Sell money orders and cash checks, and assist customers at registers.
• Assist customers with dry cleaning where applicable and process bottle refunds.
• Maintain a clean, organized work area and work as a team to ensure satisfaction.

Skills

Customer service

Communication

Cash handling

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. is seeking a Customer Service team member in Wisconsin who thrives on helping customers and maintaining a welcoming store atmosphere. This hourly role requires staying calm under pressure and handling a variety of in-store services with a friendly attitude.

Night and weekend shifts are required. The role emphasizes reliable attendance, accurate transactions, and teamwork to ensure a positive shopping experience for every guest.