Night & Weekend Concierge — Senior Living

Senior Lifestyle Corporation; Lisle (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay access

Vaccination policy adherence

Job summary

Senior Lifestyle Corporation in Lisle, IL is seeking team members to provide assistance to residents, guests and vendors in the community with a HEART approach. The role requires night, weekend and holiday support, greeting residents, answering calls, monitoring safety systems and handling administrative tasks to ensure high customer satisfaction.

You will deliver packages, manage sign-in/out logs, assist other departments, and maintain a positive, professional demeanor at all times.

Qualifications

• Three (3) months of related experience preferred.
• Must be able to communicate clearly and effectively in English.
• Highly proficient computer skills; proficiency with Outlook, Excel and Word required.
• Compassionate, professional, kind, engaging, empathetic and helpful.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Ability to make independent decisions when circumstances warrant such action.
• Maintain a positive and friendly demeanor toward residents and co-workers.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate unusual activity.
• Process reports (work orders, incidents, concerns).
• Receive, deliver or hold packages, plants, prescription drugs, etc.
• Maintain sign in/out log for community keys and gate passes.
• Assist other departments with administrative functions.
• Respond to resident/family/employee concerns and ensure timely follow-up for high customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Skills

English communication

MS Excel & Word

Outlook

Team player

Customer service orientation

Job description

Senior Lifestyle Corporation in Lisle, IL is seeking team members to provide assistance to residents, guests and vendors in the community with a HEART approach. The role requires night, weekend and holiday support, greeting residents, answering calls, monitoring safety systems and handling administrative tasks to ensure high customer satisfaction.

You will deliver packages, manage sign-in/out logs, assist other departments, and maintain a positive, professional demeanor at all times.