Concierge - Per Diem

Senior Lifestyle Corporation; Lisle (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay access

Vaccination policy adherence

Job summary

Senior Lifestyle Corporation in Lisle, IL is seeking team members to provide assistance to residents, guests and vendors in the community with a HEART approach. The role requires night, weekend and holiday support, greeting residents, answering calls, monitoring safety systems and handling administrative tasks to ensure high customer satisfaction.

You will deliver packages, manage sign-in/out logs, assist other departments, and maintain a positive, professional demeanor at all times.

Qualifications

• Three (3) months of related experience preferred.
• Must be able to communicate clearly and effectively in English.
• Highly proficient computer skills; proficiency with Outlook, Excel and Word required.
• Compassionate, professional, kind, engaging, empathetic and helpful.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Ability to make independent decisions when circumstances warrant such action.
• Maintain a positive and friendly demeanor toward residents and co-workers.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate unusual activity.
• Process reports (work orders, incidents, concerns).
• Receive, deliver or hold packages, plants, prescription drugs, etc.
• Maintain sign in/out log for community keys and gate passes.
• Assist other departments with administrative functions.
• Respond to resident/family/employee concerns and ensure timely follow-up for high customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Skills

English communication

MS Excel & Word

Outlook

Team player

Customer service orientation

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

Need Night, Weekend, and Holiday support.

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

#SLC

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.