Concierge - Per Diem

Lisle Creek Estates; Lisle (IL); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Senior Lifestyle is seeking a friendly receptionist to support residents, guests, and vendors in Lisle, IL. This role includes greeting visitors, answering calls, and assisting with admin tasks while ensuring safety protocols are followed.

The ideal candidate can communicate clearly in English, is patient and professional, and can manage multiple tasks in a team setting. Night, weekend, and holiday coverage are required, with a focus on high customer service and reliability.

Competenze

• Minimum 3 months related experience preferred.
• Clear English communication required.
• Proficient with Outlook, Excel, and Word.
• Compassionate, professional, and team oriented.

Mansioni

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety systems and investigate any unusual activity.
• Process reports for work orders, incidents and concerns.
• Receive, deliver, or hold packages, plants, prescription drugs, etc.
• Maintain sign in/out log for keys and gate passes.
• Assist other departments with administrative functions.
• Ensure timely responses to resident/family/employee concerns.
• Maintain a positive and professional demeanor toward residents and co-workers.

Conoscenze

English proficiency

Customer service

Teamwork

Multitasking

Strumenti

Outlook

Excel

Word

Descrizione del lavoro

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

Need Night, Weekend, and Holiday support.

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

#SLC

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.