Night Valet & Guest Services Specialist

Towne Park, LLC.; Newport (RI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park seeks a Guest Service Associate to deliver exceptional hospitality at our Newport, RI location. You will park and retrieve guest vehicles, assist with luggage, and provide information about local amenities in a courteous, efficient manner.

The role operates on all overnight shifts with opportunities to earn tips and participate in our benefits program. A strong focus on customer service and clear communication is essential.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance.
• One month related experience or training preferred.
• Knowledge of customer service principles.
• English reading and writing required.
• Ability to read simple instructions and memos.
• Ability to communicate effectively in one-on-one and small group settings.

Responsibilities

• Greet guests and provide friendly, professional service.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with bell services and luggage storage.
• Explain parking rates and retrieval procedures to guests.
• Maintain accurate vehicle/key records and ticket information.

Skills

Professional demeanor

English literacy

Customer service

Clear communication

Basic math

Education

High school diploma or GED

Job description

Towne Park seeks a Guest Service Associate to deliver exceptional hospitality at our Newport, RI location. You will park and retrieve guest vehicles, assist with luggage, and provide information about local amenities in a courteous, efficient manner.

The role operates on all overnight shifts with opportunities to earn tips and participate in our benefits program. A strong focus on customer service and clear communication is essential.