Night Valet & Guest Services Associate (Tips Daily)

townepark; Austin (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate in Austin, TX to deliver exceptional hospitality and valet services. You will greet guests, park and retrieve vehicles safely, assist with luggage, and provide information about local amenities and directions.

The role emphasizes friendly, efficient service, adherence to safety standards, and accurate ticketing and revenue handling. Evening and night shifts are required. Seasonal or temporary roles may apply.

Qualifications

• Ability to read and write standard English language.
• Knowledge of customer service principles and practices.
• Ability to communicate clearly with guests, team members and supervisors.
• Willingness to work varied shifts, including late nights and weekends.

Responsibilities

• Greet guests warmly and acknowledge them by name when possible.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage handling and storage as needed.
• Provide information about facility amenities, directions and area attractions.
• Accurately handle tickets, payments and ticket logs for the valet system.

Skills

English literacy

Guest services

Interpersonal skills

Education

High school diploma / GED

Job description

Towne Park is seeking a Guest Service Associate in Austin, TX to deliver exceptional hospitality and valet services. You will greet guests, park and retrieve vehicles safely, assist with luggage, and provide information about local amenities and directions.

The role emphasizes friendly, efficient service, adherence to safety standards, and accurate ticketing and revenue handling. Evening and night shifts are required. Seasonal or temporary roles may apply.