Night Valet & Guest Concierge (Overnight)

Towne; Philadelphia (Philadelphia County); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park in Philadelphia is hiring a Guest Service Associate to provide exceptional hospitality, park and retrieve guest vehicles safely, help with luggage, and assist guests with directions, taxis, and local information. You will greet guests warmly, maintain professional demeanor, and ensure accurate ticketing and record keeping.

The position is overnight, 11 PM–7 AM, Thursday–Saturday, with eligibility for accident, critical illness, hospital indemnity insurance, telemedicine benefits, and

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• 1 month related experience and/or training or an equivalent combination of education and experience.
• Knowledge of customer service principles and practices.
• Ability to read and write standard English.
• Ability to perform basic arithmetic and work with time formats (24-hour/military time).

Responsibilities

• Greet guests in a friendly and professional manner and assist with parking and luggage as needed.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with bell services and luggage storage.
• Provide directions, taxis, reservations and local information; shuttle guests when needed.
• Explain parking rates and manage ticketing, keys and revenue collection.

Skills

Customer service

Guest interaction

Time management

Cash handling

Reading/writing English

Basic math

Parking operations

Teamwork

Education

High school diploma or GED

Job description

Towne Park in Philadelphia is hiring a Guest Service Associate to provide exceptional hospitality, park and retrieve guest vehicles safely, help with luggage, and assist guests with directions, taxis, and local information. You will greet guests warmly, maintain professional demeanor, and ensure accurate ticketing and record keeping.

The position is overnight, 11 PM–7 AM, Thursday–Saturday, with eligibility for accident, critical illness, hospital indemnity insurance, telemedicine benefits, and