Overnight Valet Attendant — Guest Service Pro

Towne; Hanover (MD); In loco; USD 13.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Descrizione del lavoro

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality at overnight shifts in our parking and valet operations. You will greet guests, park and retrieve vehicles, assist with luggage, and help guests with directions and reservations.

The position emphasizes safety, accuracy, and outstanding customer service across all interactions. Benefits include accident and critical illness insurance, hospital indemnity, telemedicine, and a 401k retirement plan.

Competenze

• High school diploma or GED required.
• Valid driver’s license required.
• One month related experience or training.
• Knowledge of customer and personal service principles.

Mansioni

• Maintain a pleasant, friendly, and professional demeanor with guests and staff.
• Greet guests and use appropriate salutations; assist with bell services and luggage as needed.
• Park and retrieve vehicles safely; assist guests with directions and reservations when requested.
• Explain parking rates and retrieval procedures; issue and collect claim checks.
• Provide accurate ticket and vehicle information while handling payments when needed.

Conoscenze

Customer service

Communication

Professionalism

Reading/writing English

Time management

Guest interaction

Formazione

High school diploma or GED

Descrizione del lavoro

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality at overnight shifts in our parking and valet operations. You will greet guests, park and retrieve vehicles, assist with luggage, and help guests with directions and reservations.

The position emphasizes safety, accuracy, and outstanding customer service across all interactions. Benefits include accident and critical illness insurance, hospital indemnity, telemedicine, and a 401k retirement plan.