Night Valet Concierge: Park, Luggage & Guest Care

Towne; Houston (TX); On-site; USD 42,981,000 - 49,594,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality and valet services at our Houston location. You will greet guests, park and retrieve vehicles, assist with luggage, and provide helpful information about local amenities and directions.

This role requires a friendly, professional demeanor and a commitment to safety and customer satisfaction. The position includes a night shift from 11:00pm to 7:00am, with eligibility for benefits according to company policy.

Qualifications

• Knowledge of customer service principles and practices.
• Proficiency in reading, writing and presenting information in English.
• Experience in hospitality or valet services is a plus.

Responsibilities

• Provide hospitality services in an attentive, friendly and efficient manner.
• Park and retrieve guest vehicles safely and promptly.
• Assist guests with luggage and related services as applicable.
• Answer inquiries about local amenities, directions and transportation.
• Process vehicle keys, tickets and payments accurately and securely.

Skills

Customer service

Hospitality

English literacy

Attention to detail

Time management

Luggage handling

Cash handling

Parking operations

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality and valet services at our Houston location. You will greet guests, park and retrieve vehicles, assist with luggage, and provide helpful information about local amenities and directions.

This role requires a friendly, professional demeanor and a commitment to safety and customer satisfaction. The position includes a night shift from 11:00pm to 7:00am, with eligibility for benefits according to company policy.