Night Valet Attendant & Guest Services Specialist

Towne; Houston (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne is responsible for providing exceptional hospitality services to guests during arrival and departure, parking and retrieving vehicles, and assisting guests with luggage when needed.

Role requires clear English communication, a friendly demeanor, and adherence to safety guidelines. The position operates during a late-night shift with competitive hourly pay and benefits eligibility for seasonal/regular staff.

Qualifications

• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to present information in one-on-one or small group settings.
• Basic math for handling rates and payments.
• Awareness of 24-hour and military time systems.
• Manual transmission driving experience is desirable.

Responsibilities

• Greet and assist guests in a friendly, efficient manner.
• Park and retrieve vehicles and assist with luggage where applicable.
• Provide directions, reservations and local area information.
• Explain parking rates and handle ticket information and keys.
• Maintain accurate guest folios and receipts.

Skills

Customer service

English proficiency

Communication

Problem solving

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne is responsible for providing exceptional hospitality services to guests during arrival and departure, parking and retrieving vehicles, and assisting guests with luggage when needed.

Role requires clear English communication, a friendly demeanor, and adherence to safety guidelines. The position operates during a late-night shift with competitive hourly pay and benefits eligibility for seasonal/regular staff.