Night Traffic Operations Trainee - Dispatch & Response

MCA Communications; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

MCA Communications in Austin, Texas is seeking entry-level Traffic Management Center Operators to monitor highway cameras and coordinate emergency responses across the region. This role involves incident detection, supporting significant events, and working overnight shifts from Sunday to Wednesday.

The ideal candidates will have strong communication skills and relevant experience, with a focus on high-pressure environments. Benefits include health and dental insurance, as well as paid time off.

Qualifications

• Minimum 1 year of relevant experience within the past 3 years.
• Comfortable working in a fast-paced, high-pressure environment.
• Must pass a background check and have a clean driving record.

Responsibilities

• Monitor live highway camera feeds for incidents.
• Log and track incidents using traffic management software.
• Dispatch emergency responders and coordinate responses.

Skills

Communication skills

Incident management

Multi-tasking under pressure

Job description

MCA Communications in Austin, Texas is seeking entry-level Traffic Management Center Operators to monitor highway cameras and coordinate emergency responses across the region. This role involves incident detection, supporting significant events, and working overnight shifts from Sunday to Wednesday.

The ideal candidates will have strong communication skills and relevant experience, with a focus on high-pressure environments. Benefits include health and dental insurance, as well as paid time off.