Night Traffic Operations Trainee - Dispatch & Response

Gilder Search Group; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

Gilder Search Group is hiring entry-level Traffic Management Center Operators in Austin, Texas. The role involves monitoring highway cameras, detecting incidents, and coordinating emergency responses, ensuring the safety of Austin's roads 24/7.

Candidates should possess strong communication skills and experience in high-pressure environments. The position requires working overnight shifts, with benefits including health and dental insurance, and paid time off. Join us to make a difference in traffic management!

Qualifications

• Minimum 1 year of relevant experience within the past 3 years.
• Comfortable working in a fast-paced, high-pressure environment.
• Strong written and verbal communication skills.
• Valid Texas driver's license with a clean driving record.
• Must pass a background check (including FBI fingerprint-based check).
• Must complete required radio and incident management training upon hire.

Responsibilities

• Monitor live highway camera feeds for crashes, debris, and disabled vehicles.
• Log and track incidents using traffic management software.
• Dispatch emergency responders and roadside assistance via radio, phone, and email.
• Update dynamic highway message signs to alert drivers.
• Answer after-hours calls and coordinate with the appropriate teams.
• Support major events and weather emergencies as needed.

Skills

Communication skills

Incident management

Ability to work under pressure

Job description

Gilder Search Group is hiring entry-level Traffic Management Center Operators in Austin, Texas. The role involves monitoring highway cameras, detecting incidents, and coordinating emergency responses, ensuring the safety of Austin's roads 24/7.

Candidates should possess strong communication skills and experience in high-pressure environments. The position requires working overnight shifts, with benefits including health and dental insurance, and paid time off. Join us to make a difference in traffic management!