Traffic Control Operations Manager

FC Traffic Control, LLC; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits after 60 days

Paid time off (PTO)

Job summary

FC Traffic Control, LLC is seeking an experienced Operations Manager to lead branch operations, safety, and team performance at our Austin location. You will manage personnel, streamline processes, ensure customer satisfaction, and maintain compliance while delivering exceptional service.

The role focuses on hiring, training, and mentoring field staff, optimizing schedules, and driving operational efficiency with measurable results. Flexibility for nights and weekends is required.

Qualifications

• 5+ years in traffic control or construction operations, with 2+ years in leadership.
• Deep understanding of traffic control procedures, plans, and regulations.
• Excellent written and verbal communication, analytical thinking, and decision-making.
• Must be able to work nights, weekends, holidays, and emergency shifts.

Responsibilities

• Oversee daily operations and field staff, including scheduling, dispatch, and job assignments.
• Supervise and support Supervisors and Traffic Control Technicians.
• Conduct performance evaluations and manage coaching, discipline, and terminations per company policy.
• Hire, train, and mentor field staff, promoting a culture of teamwork and accountability.
• Facilitate regular team meetings to reinforce expectations, safety, and company updates.
• Monitor and improve operational efficiency using defined metrics and standards.
• Oversee maintenance planning, equipment readiness, and traffic control setups in the field.
• Prioritize tasks and delegate as necessary for smooth operations and timely project delivery.
• Oversee employee schedules and ensure timely approval of hours worked for accurate payroll processing.
• Forecast and manage branch budget and cost of sales to meet financial goals.
• Track operational KPIs and implement strategies to reduce costs and improve service delivery.

Skills

Leadership experience

Traffic control procedures

Communication skills

Decision-making

Time management

Flexibility for night shifts

Driving license

Tools

MS Office 365 (Outlook/Teams/SharePoint)

Job description

FC Traffic Control, LLC is seeking an experienced Operations Manager to lead branch operations, safety, and team performance at our Austin location. You will manage personnel, streamline processes, ensure customer satisfaction, and maintain compliance while delivering exceptional service.

The role focuses on hiring, training, and mentoring field staff, optimizing schedules, and driving operational efficiency with measurable results. Flexibility for nights and weekends is required.