Night Switchboard Operator — Patient Communications

Dupont Hospital, LLC; Fort Wayne (IN); On-site; USD 19,000 - 28,000; Part time

Job summary

Dupont Hospital, LLC in Fort Wayne, IN is seeking a part-time Switchboard Operator to manage incoming and outgoing calls, provide routine information, and dispatch calls to departments with professionalism. You will also handle paging, assist with emergency communications, and maintain accurate records of pages and calls.

The role requires strong verbal communication, calm handling of high call volumes, and attention to detail.

Qualifications

• 0–2 years of experience in customer service, call center, or healthcare setting.
• 1–2 years of switchboard experience preferred.

Responsibilities

• Answer incoming calls promptly and route to appropriate departments.
• Carry out paging procedures for staff and emergency teams.
• Provide accurate information to patients, staff and external customers.
• Transfer calls to proper extensions and maintain records of pages and calls.

Skills

Switchboard operation

Verbal communication

Customer service

Calm under pressure

Attention to detail

Education

High school diploma

Tools

Telecommunications equipment

Job description

Dupont Hospital, LLC in Fort Wayne, IN is seeking a part-time Switchboard Operator to manage incoming and outgoing calls, provide routine information, and dispatch calls to departments with professionalism. You will also handle paging, assist with emergency communications, and maintain accurate records of pages and calls.

The role requires strong verbal communication, calm handling of high call volumes, and attention to detail.