Night Store Leader & Customer Service Supervisor

Safeway; North Bend (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Safeway in Oregon is seeking a Person In Charge (PIC) to act as the primary store liaison when the Store Manager and assistants are unavailable. The role includes supervising staff at night, handling emergencies, and ensuring service quality and profit through effective operations.

The PIC will also serve as cashier-checker, oversee stock replenishment, and maintain policies. Experience in multiple store departments and independent decision-making are valued for this position.

Qualifications

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Desired: Prior experience as a clerk or manager.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
• Maintains high level of familiarity with company policies and procedures.
• Supervises the sales floor to monitor service and replenishment of products.
• Replaces stock in displays surrounding the checkout area.
• Assists in maintaining a clean and safe work environment within the store.
• Assists other cashiers with computer, register, and scanner problems.
• Responsible for performing basic office functions to assist customers and personnel.
• Operates electronically scanning cash register to total customers’ final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries in paper, canvas, or plastic bags. Lift bags into grocery cart. Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.

Job description

Safeway in Oregon is seeking a Person In Charge (PIC) to act as the primary store liaison when the Store Manager and assistants are unavailable. The role includes supervising staff at night, handling emergencies, and ensuring service quality and profit through effective operations.

The PIC will also serve as cashier-checker, oversee stock replenishment, and maintain policies. Experience in multiple store departments and independent decision-making are valued for this position.