Night SOC Supervisor

Securitas Security Services USA, Inc.; Weymouth (MA); On-site; USD 57,000 - 63,000; Full time

Job summary

Securitas Security Services USA, Inc. in Hingham, MA is seeking a Security Operations Center Supervisor for a Thursday–Saturday night schedule (10:30pm–6:30am).

The role oversees SOC operations, leads SOC Analysts, and coordinates incident response with clients and site management. Qualified candidates will have 2–4 years in an SOC with leadership experience, proficiency in Avigilon Control Center, and strong communication under pressure.

Qualifications

• Minimum 2–4 years in an SOC, with at least 1 year in a leadership role.
• Proficient in Avigilon Control Center and security systems.
• Strong leadership, communication, and decision‑making under pressure.
• Experience in report writing and coordination with external agencies.
• Proficiency with Microsoft Office and incident tracking software.

Responsibilities

• Supervise, train, and mentor SOC Analysts to ensure effective performance and adherence to operational procedures.
• Oversee monitoring of Avigilon and related security systems across all client sites.
• Ensure all incidents, alarms, and emergencies are responded to promptly and documented accurately.
• Conduct quality control checks on incident reports, shift summaries, and communications.
• Coordinate with site supervisors, managers, and law enforcement as needed during critical incidents.
• Develop, review, and update SOC post orders, policies, and standard operating procedures.
• Ensure proper shift coverage, scheduling, and timely dissemination of information between shifts.
• Assist in performance evaluations, disciplinary actions, and ongoing professional development of SOC staff.
• Provide leadership during emergencies and maintain command presence in high-stress situations.

Skills

Leadership

SOC experience

Report writing

Communication under pressure

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Avigilon Control Center (ACC)

Video management systems

Microsoft Office Suite

Incident tracking software

Job description

Securitas Security Services USA, Inc. in Hingham, MA is seeking a Security Operations Center Supervisor for a Thursday–Saturday night schedule (10:30pm–6:30am).

The role oversees SOC operations, leads SOC Analysts, and coordinates incident response with clients and site management. Qualified candidates will have 2–4 years in an SOC with leadership experience, proficiency in Avigilon Control Center, and strong communication under pressure.