Overnight SOC Supervisor

Securitas US Business Unit; Quincy (MA); On-site; USD 33,000 - 47,000; Full time

Job summary

Securitas US Business Unit in Massachusetts is seeking a Security Operations Center Supervisor to lead nightshift operations at client sites, ensuring rapid incident response and continuous protection of people, property, and assets. The role manages SOC Analysts, enforces post orders, coordinates with site management and law enforcement, and helps develop procedures.

Requires 2–4 years in SOC with leadership, and proficiency in Avigilon ACC; strong communication and training skills are

Qualifications

• High school diploma or equivalent required. Associate or Bachelor’s degree preferred in Criminal Justice, Security Management, or related field.
• 2–4 years of experience in a Security Operations Center with at least 1 year in a leadership role.
• Proficient in Avigilon Control Center (ACC) and other video management or access control systems.
• Strong leadership, communication, and decision-making skills under pressure.
• Experience in report writing, investigation management, and coordination with external agencies.
• Proficiency with Microsoft Office and incident tracking software.
• Ability to train and motivate a diverse team in a 24/7 environment.
• Must meet standards for professionalism and background clearance.

Responsibilities

• Supervise, train, and mentor SOC Analysts to ensure performance and procedural adherence.
• Oversee monitoring of Avigilon and related security systems across client sites.
• Ensure all incidents and alarms are responded to promptly and documented.
• Conduct quality control checks on incident reports and shift communications.
• Coordinate with site supervisors, managers, and law enforcement during incidents.
• Develop and update SOC post orders, policies, and SOPs.
• Ensure proper shift coverage and timely information dissemination between shifts.
• Assist in performance evaluations and disciplinary actions for SOC staff.
• Provide leadership during emergencies and maintain command presence.

Skills

Leadership

Communication

Decision-making

Report writing

Investigation management

Coordination

Training

Motivation

Professionalism

Background clearance

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Criminal Justice / Security Management

Tools

Avigilon Control Center (ACC)

Video management systems

Access control systems

Microsoft Office

Incident tracking software

Job description

Securitas US Business Unit in Massachusetts is seeking a Security Operations Center Supervisor to lead nightshift operations at client sites, ensuring rapid incident response and continuous protection of people, property, and assets. The role manages SOC Analysts, enforces post orders, coordinates with site management and law enforcement, and helps develop procedures.

Requires 2–4 years in SOC with leadership, and proficiency in Avigilon ACC; strong communication and training skills are