Store Manager - Team Leader & Customer Experience

Workstream; Pearland (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

Chick-fil-A is seeking an experienced Store Manager to lead daily operations with attention to detail and a strong customer service focus. You will supervise staff, monitor financial performance, and ensure safe, high-quality service across shifts.

The role requires coaching team members, driving sales targets, handling customer inquiries with professionalism, and maintaining compliance with food safety standards in a fast-paced environment.

Qualifications

• Proven ability to train and supervise staff.
• Strong focus on customer service and staff communication.
• Comfort with monitoring store financial performance.

Responsibilities

• Train and supervise staff.
• Maintain financial performance for the shift you lead.
• Address customer complaints and inquiries with excellence.
• Maximize productivity and sales targets.
• Motivate staff to achieve goals.
• Ensure compliance with safety and health regulations.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamwork

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving

Initiative

Lead by example

Job description

Chick-fil-A is seeking an experienced Store Manager to lead daily operations with attention to detail and a strong customer service focus. You will supervise staff, monitor financial performance, and ensure safe, high-quality service across shifts.

The role requires coaching team members, driving sales targets, handling customer inquiries with professionalism, and maintaining compliance with food safety standards in a fast-paced environment.