Store Manager: Team Leader & Customer Experience

Chick-fil-A; Pearland (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Chick-fil-A is seeking an experienced Store Manager to lead daily operations with a focus on staff development, customer service, and financial performance. The role requires active staff engagement, problem-solving, and ensuring safety compliance to deliver exceptional guest experiences.

The Store Manager will drive productivity, motivate the team to meet sales targets, and maintain high standards of service in a fast-paced environment.

Qualifications

• Proven ability to lead and develop staff.
• Strong focus on financial performance and customer service.
• Excellent communication and problem-solving abilities.

Responsibilities

• Training and supervising staff.
• Maintaining financial performance of the shift you are leading.
• Dealing with customer complaints and queries with excellence.
• Maximizing productivity.
• Motivating staff to meet sales targets.
• Ensuring compliance with safety and health regulations.

Skills

Leadership

Verbal communication

Organizational skills

Teamworking skills

Problem-solving

Numerical skills

Excellent IT skills

Resourcefulness

Initiative

Executive skills

Job description

Chick-fil-A is seeking an experienced Store Manager to lead daily operations with a focus on staff development, customer service, and financial performance. The role requires active staff engagement, problem-solving, and ensuring safety compliance to deliver exceptional guest experiences.

The Store Manager will drive productivity, motivate the team to meet sales targets, and maintain high standards of service in a fast-paced environment.