Night-Shift SRE: AI-Powered Reliability & Incident Response

Ancestry; Lehi (UT); Hybrid; USD 106,000 - 119,000; Full time

Benefits offered by this job

Health benefits

Equity opportunity

Bonus eligibility

Job summary

Ancestry is seeking a skilled Night-Shift Operations Engineer to maintain high site availability and resolve complex incidents across a cloud-based infrastructure. You will implement automation, develop AI-driven workflows, and collaborate with development teams to reduce incident detection and resolution times.

The role focuses on triage and mitigation during a 10pm–6am MST shift, with a 24x7x365 Command Center. Strong scripting, automation, and AWS experience are essential.

Qualifications

• 4+ years in a continual, high-availability enterprise production environment.

Responsibilities

• Provide frontline support for a complex system including cloud infrastructure, databases, and networks.

Skills

AWS

New Relic

Cloud operations

AI agentic workflows

Python

Bash

Powershell

TCP/IP networking

Firewalls & LBs

NoSQL databases

Tools

Harness

Chef

Puppet

Job description

Ancestry is seeking a skilled Night-Shift Operations Engineer to maintain high site availability and resolve complex incidents across a cloud-based infrastructure. You will implement automation, develop AI-driven workflows, and collaborate with development teams to reduce incident detection and resolution times.

The role focuses on triage and mitigation during a 10pm–6am MST shift, with a 24x7x365 Command Center. Strong scripting, automation, and AWS experience are essential.