Senior Site Reliability Engineer (Tuesday–Saturday Night Shift)

Ivanti; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Ivanti is seeking a Site Reliability Engineer to join our Cloud SRE team. You will deploy, secure, and operate Ivanti’s production SaaS environments across AWS and Azure while enhancing observability, release automation, and chaos engineering.

The role requires expertise in cloud platforms, scripting, and IaC, with a focus on reliability, performance, and incident response. You will work with global teams, contribute to documentation, and participate in around-the-clock on-call coverage.

Qualifications

• Strong communication skills and ability to collaborate with global teams.
• Experience managing cloud-based SaaS applications and automation.
• Proficiency with Infrastructure as Code (IaC) and script languages.
• Experience with Linux, Windows, and networking concepts.

Responsibilities

• Deploy, manage, and secure Ivanti’s production SaaS environments in AWS and Azure.
• Develop observability, release automation, and chaos engineering capabilities.
• Participate in on-call rotations for 24x7 incident response and resolution.
• Automate repetitive tasks and write clear documentation and training materials.
• Collaborate with cross-functional teams to troubleshoot complex systems.

Tools

Python

Kubernetes

Ansible

Jenkins

GitHub Actions

HAProxy

Nginx

Datadog

New Relic

Splunk

Job description

• Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support. We are responsible for the reliability, deployment, and continuous operation of Ivanti Cloud services. We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more
• The SRE role is a blend of infrastructure, networking, operating systems, automation, development, and application administration. It is a hands-on technical position in a fast-paced atmosphere
• Work 4 x 10-hour days (Tuesday night to Saturday morning, approximately 10 PM to 9 AM U.S. Pacific Time, including lunch)
• Deploy, manage, and secure Ivanti’s production SaaS environments in AWS and Azure
• Work with geographically dispersed, cross-departmental teams to solve difficult problems
• Automate common and repetitive tasks
• Write documentation and training material
• Train other colleagues
• Participate in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution

The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and softwareMore so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networksProficiency working with and developing Infrastructure as Code (IaC)Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge: cloud development and architecture, Kubernetes administration, Linux administration, or software engineering disciplinesA desire to adopt and implement emerging technologies and best practicesAbility to configure and fine-tune at least one of: HAProxy, Apache, Nginx, IIS, or similarA BSc in Computer Science, a related field, or equivalent practical experienceExperience working with WindowsProficiency with Python and experience with one of the following languages: Java, Go, or C#US citizenship and must be located domestically in the U.SProficiency working with Bash or PowerShell programmaticallyAbility to configure New Relic, Datadog, Splunk or similar monitoring toolsExperience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub ActionsFamiliarity with public cloud platforms (AWS or Azure preferred)Experience troubleshooting network and storage infrastructure issuesStrong verbal and written communication skills in English for the purposes of global collaborationPrior experience as a Site Reliability Engineer or DevOps EngineerExperience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)Experience troubleshooting Java and .NET applicationsExperience working with one or more of: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)Experience with compliance frameworks such as SOC 2 Type 2, ISO 27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDAFamiliarity with container orchestration technologies (AWS EKS or Azure AKS preferred)