Night-Shift Roadside Support Supervisor

Metropolis Technologies

Austin (TX)

On-site

USD 24,000 - 34,000

Full time

8 days ago

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Job summary

SP+, a Metropolis Company, is seeking a Roadside Assistance Supervisor to help manage parking locations and drive exceptional client service. The role includes supervising shift teams, ensuring operations stay within contractual guidelines, and maintaining a professional image across sites.

The position offers Sunday and Monday 5:00 PM–5:00 AM and Tue/Wed 9:00 PM–5:00 AM shifts with pay of $21.00/hr plus a $1.00/hr night differential.

Qualifications

Minimal high school diploma or equivalent and minimal month related experience or training; or equivalent combination of education and experience.
Speaks clearly; Listens and gets clarification; Responds well to questions.
Writes clearly and informatively; Able to read and interpret written information.
Maintains positive attitude. Responds to requests for service and assistance.

Responsibilities

Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Assist in the management of day-to-day activities of the assigned locations.
Courteously assist customers.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.