Night Shift RN House Supervisor: Lead Patient Care & Safety

Community Health Systems; Crestview (FL); On-site; USD 90,000 - 110,000; Full time

Job summary

North Okaloosa Medical Center is seeking a Supervisor, House - RN to provide leadership during evening, night, weekend, and holiday shifts, overseeing hospital operations and ensuring safe, high-quality patient care.

You will coordinate patient flow, staffing, and emergencies, serve as administrative contact after hours, and act as incident commander in disasters while supporting clinical staff and ensuring policy compliance.

Qualifications

• Associate Degree or higher in Nursing is required.
• 1–2 years related nursing experience required.
• 1–2 years of leadership experience preferred.

Responsibilities

• Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.
• Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization.
• Acts as the administrative point of contact for staff, patients, and families during non‑business hours, addressing inquiries, resolving conflicts, and providing support.
• Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.
• Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.
• Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.
• Promotes efficient use of organizational resources to deliver cost‑effective and safe patient care services.
• Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
• Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.
• Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported.
• Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.
• Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.
• Provides administrative decision‑making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.
• Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
• Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Leadership

Staff supervision

Staffing planning

Emergency response

Incident command

Communication

Regulatory compliance

Budget awareness

Quality assurance

Clinical knowledge

Education

Associate Degree or higher in Nursing

1–2 years nursing experience

1–2 years leadership experience

Tools

Healthcare software systems

Google Workspace

Microsoft Office

Data analysis tools

Job description

North Okaloosa Medical Center is seeking a Supervisor, House - RN to provide leadership during evening, night, weekend, and holiday shifts, overseeing hospital operations and ensuring safe, high-quality patient care.

You will coordinate patient flow, staffing, and emergencies, serve as administrative contact after hours, and act as incident commander in disasters while supporting clinical staff and ensuring policy compliance.