Night-Shift Referral Screening Specialist

DCI Donor Services, Inc.; Knoxville (TN); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

PTO

Sick time

Health plans

403(b) plan with matching

Life insurance

Wellness program

Discounts on insurance

Verizon cell discounts

Job summary

DCI Donor Services, Inc. is seeking a Referral Screening Specialist to medically screen and review donor referrals by phone to determine donor suitability. The role combines office work with home-based duties and requires strong communication skills.

The ideal candidate will have a health-related degree or nursing/EMT background along with experience in OPO or tissue banking. Training occurs during day shifts, with a rotating 12-hour night schedule (7:00 PM–7:00 AM EST) on a two-week cycle.

Qualifications

• Minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification or combination of equivalent experience.
• Min 1 year in OPO, Tissue Banking or related field; including 1+ years in a health-care position with medical terminology.
• Working knowledge of computers and Microsoft Office applications to include TEAMS.
• Exceptional teamwork, communication, and conflict management skills.

Responsibilities

• Facilitates the donation process through coordination and communication of referral information and logistics.
• Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures.
• Evaluates medical suitability of potential organ and tissue donors by using medical records, histories, physical exams, and current health status; transcribes health information into EMR.
• Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
• Collaborates with hospital personnel and clinical teams to develop an action plan for donation activation and fulfillment.
• Participates in training, process improvement, QA/QC activities and special projects as directed.
• Performs other related duties as assigned.

Skills

Interpersonal skills

Oral and written communication

Teamwork

Conflict management

Education

Two-year health-related degree

Nursing or paramedic/EMT certification

Tools

Microsoft Office

TEAMS

Job description

DCI Donor Services, Inc. is seeking a Referral Screening Specialist to medically screen and review donor referrals by phone to determine donor suitability. The role combines office work with home-based duties and requires strong communication skills.

The ideal candidate will have a health-related degree or nursing/EMT background along with experience in OPO or tissue banking. Training occurs during day shifts, with a rotating 12-hour night schedule (7:00 PM–7:00 AM EST) on a two-week cycle.