Night Shift Patient Services Coordinator - Labor & Delivery

Hennepin County Medical Center; Minneapolis (MN); On-site; USD 29,000 - 38,000; Full time

Job summary

Hennepin Healthcare in Minneapolis, MN, is seeking a Labor and Delivery receptionist to greet patients, handle admissions, transfers and discharges in EPIC, and support the unit’s patient- and family-centered care. The position is 0.70 FTE, overnight shift, in-person, with varied workdays.

The ideal candidate has at least one year of office clerical experience; Epic experience is preferred; strong computer skills and excellent communication are essential to maintain unit efficiency and

Qualifications

• One year office clerical experience.
• Approved education.
• An approved equivalent combination of education and experience.

Responsibilities

• Functions as a central point of communication for the unit.
• Provides customer service for patients, visitors, guests, and the interdisciplinary health care team.
• Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency.
• Performs general receptionist duties.
• Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service.
• Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit.
• Provides basic technical support and maintenance of computer functions.
• Serves as a resource for health care team members, to assist them in navigating the electronic health record.
• Monitors, facilitates, and acts on orders.

Skills

Microsoft Office

Education

Approved education

Tools

Epic experience

Job description

Hennepin Healthcare in Minneapolis, MN, is seeking a Labor and Delivery receptionist to greet patients, handle admissions, transfers and discharges in EPIC, and support the unit’s patient- and family-centered care. The position is 0.70 FTE, overnight shift, in-person, with varied workdays.

The ideal candidate has at least one year of office clerical experience; Epic experience is preferred; strong computer skills and excellent communication are essential to maintain unit efficiency and