Patient Services & Access Coordinator

Hennepin Healthcare; Minneapolis (MN); On-site; USD 21,000 - 30,000; Part time

Job summary

Hennepin Healthcare in Minneapolis invites applications for a Part-time Patient Registration Clerk in the Cardiac Renal Inpatient Unit. This in-person role greets patients and families, answers inquiries, and supports smooth unit operations by coordinating admissions, transfers and discharges in EPIC.

You will perform general receptionist duties, manage supplies, and provide clerical support to the health care team.

Qualifications

• One year of office clerical experience or approved education.
• OR an approved equivalent combination of education and experience.
• Knowledge of medical terminology and patient/customer service preferred.

Responsibilities

• Functions as central point of communication for the unit.
• Provides customer service for patients and visitors.
• Promotes organization and smooth functioning of the unit.
• Performs general receptionist duties.
• Coordinates admissions, transfers and discharges within EPIC.
• Manages supplies and equipment for the unit.
• Provides basic technical support and maintenance of computer functions.
• Supports the health care team in navigating the electronic health record.
• Monitors and facilitates orders.

Skills

Customer service

Communication skills

Microsoft Office

Tools

Epic experience

Microsoft Office

Job description

Hennepin Healthcare in Minneapolis invites applications for a Part-time Patient Registration Clerk in the Cardiac Renal Inpatient Unit. This in-person role greets patients and families, answers inquiries, and supports smooth unit operations by coordinating admissions, transfers and discharges in EPIC.

You will perform general receptionist duties, manage supplies, and provide clerical support to the health care team.