Night Shift Patient Services Specialist

Hennepin Healthcare; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hennepin Healthcare in Minneapolis, MN is seeking a patient services receptionist for the Emergency Department. The role is 0.90 FTE with a 9:00 PM to 7:30 AM shift, in-person, nights and every other weekend.

You will greet patients and families, coordinate admissions/transfers, and support unit operations and communications within EPIC. Required are at least one year of office/clerical experience; a willingness to learn Epic; proficiency in Microsoft Office; strong communication and teamwork

Qualifications

• Minimum 1 year of office/clerical experience or an approved equivalent combination of education and experience.
• Preferred Epic experience and basic computer skills with Microsoft Office.
• Ability to communicate clearly and work well with diverse patients and teams.

Responsibilities

• Serve as central point of communication for the unit.
• Provide customer service to patients, visitors and staff.
• Coordinate admissions, transfers and discharges within EPIC.
• Assist with unit communications and supplies management.
• Support nursing unit efficiency and receptionist duties.
• Maintain basic computer functions and help navigate the health record system.

Skills

Microsoft Office

Communication skills

Customer service

Multitasking

Education

Approved education

Tools

Epic EMR

Job description

Hennepin Healthcare in Minneapolis, MN is seeking a patient services receptionist for the Emergency Department. The role is 0.90 FTE with a 9:00 PM to 7:30 AM shift, in-person, nights and every other weekend.

You will greet patients and families, coordinate admissions/transfers, and support unit operations and communications within EPIC. Required are at least one year of office/clerical experience; a willingness to learn Epic; proficiency in Microsoft Office; strong communication and teamwork