Night Shift Patient Registration Specialist

R1 RCM; Evansville (IN); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM is seeking a Patient Registration Customer Service Representative in Evansville, IN. You’ll be the first friendly face patients meet when they check into the hospital, helping navigate the registration process with confidence and compassion.

No healthcare background is required; we’ll train you. This role is fast-paced, involving teamwork with clinicians and emergency staff, with meaningful opportunity to grow in healthcare.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Patient Registration Customer Service Representative in Evansville, IN. You’ll be the first friendly face patients meet when they check into the hospital, helping navigate the registration process with confidence and compassion.

No healthcare background is required; we’ll train you. This role is fast-paced, involving teamwork with clinicians and emergency staff, with meaningful opportunity to grow in healthcare.