Night-Shift Patient Experience Concierge

Sentara Health; Williamsburg (VA); On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Paid Time Off

Tuition Reimbursement

Retirement Savings plans

Job summary

Sentara Health in Williamsburg, VA, is seeking a part-time Guest Relations Representative for night shifts (Saturday and Sunday, 11:00 pm–7:30 am; 16 hours/week).

The role focuses on verifying patient registration, escorting patients and guests, and delivering attentive guest services. Responsibilities include addressing requests, identifying needs, and collaborating with leaders to improve service quality.

Qualifications

• HS diploma or equivalent required.
• At least 1 year of customer service experience required.

Responsibilities

• Verify patient registration and escort patients/guests to their destination.
• Provide attentive guest services with personal responsibility and teamwork.
• Respond promptly to patient, family and team member requests and identify needs.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Sentara Health in Williamsburg, VA, is seeking a part-time Guest Relations Representative for night shifts (Saturday and Sunday, 11:00 pm–7:30 am; 16 hours/week).

The role focuses on verifying patient registration, escorting patients and guests, and delivering attentive guest services. Responsibilities include addressing requests, identifying needs, and collaborating with leaders to improve service quality.