Night Shift Patient Access Supervisor - Onsite

R1-Rc; Evansville (IN); On-site; USD 48,000 - 59,000; Full time

Job summary

R1 RCM Inc. is seeking a night shift Supervisor onsite at Ascension St. Vincent Hospital in Evansville. You will lead daily registration activities, ensure accuracy of insurance eligibility and benefits verification, and resolve patient issues with professionalism.

You will coach staff, coordinate with clinical and administrative teams, and monitor compliance with HIPAA and JCAHO standards while supporting a collaborative, service-focused environment.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Minimum of 3 years of experience, including at least 1 year in a management role.
• Not Specified licenses and certifications.

Responsibilities

• Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
• Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
• Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
• Provide guidance, feedback, and coaching to associates.
• Train staff on policies, procedures, systems, and regulatory requirements.
• Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
• Assists manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised.
• Ensure proper utilization of software and technology tools.

Education

Bachelor's degree or equivalent experience

Job description

R1 RCM Inc. is seeking a night shift Supervisor onsite at Ascension St. Vincent Hospital in Evansville. You will lead daily registration activities, ensure accuracy of insurance eligibility and benefits verification, and resolve patient issues with professionalism.

You will coach staff, coordinate with clinical and administrative teams, and monitor compliance with HIPAA and JCAHO standards while supporting a collaborative, service-focused environment.