Supervisor, Patient Access

R1 RCM Holdco Inc.; Evansville (IN); Presencial; USD 48.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus plan

Descripción de la vacante

R1 RCM Inc. is seeking a Night Shift Supervisor onsite at Ascension St. Vincent Hospital in Evansville Emergency Department. The shift is Monday through Friday, 6:00 p.m.–2:30 a.m. with rotating weekends and holidays.

The role requires at least 3 years of experience, including 1 year in a supervisory capacity, and a Bachelor's degree or equivalent experience. A competitive benefits package and annual bonus plan are offered.

Formación

• Bachelor's degree or equivalent experience will be considered in lieu of a degree.
• Minimum of 3 years of experience, including at least 1 year in a management role.

Responsabilidades

• Verify daily registrations, including insurance eligibility and benefits.
• Provide high-quality patient service and resolve issues promptly.
• Serve as liaison between clinical and administrative areas.
• Provide guidance and coaching to associates.
• Train staff on policies, procedures, systems, and regulatory requirements.
• Monitor quality assurance measures and ensure HIPAA/JCAHO compliance.
• Assist manager with staff evaluations by providing feedback on individuals supervised.
• Ensure proper utilization of software and technology tools.

Educación

Bachelor's - Equivalent experience will be considered in lieu of a degree

Descripción del empleo

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers. All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.

Shift Details

*Please note: This is a night shift Supervisor role onsite at Ascension St. Vincent Hospital in Evansville Emergency Department. The shift is Monday through Friday, 6:00 p.m.-2:30a.m. with rotating weekends and holidays.

Essential Responsibilities

• Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
• Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
• Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
• Provide guidance, feedback, and coaching to associates.
• Train staff on policies, procedures, systems, and regulatory requirements.
• Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
• Assists manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised.
• Ensure proper utilization of software and technology tools.

Education Level

Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level

Minimum of 3 years of experience, including at least 1 year in a management role

Licenses and Certifications

Not Specified

Skills

Not Specified

Physical Demands

• Sitting
• Standing
• Extended Computer Usage
• Walking

Work Environment

• Well-lit
• Remote
• Noise Level -Quite
• Climate Controlled

Compensation

For this US-based position, the base pay range is $47,597.07 - $59,496.34 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.