Night Shift Patient Access Specialist (Insurance & Scheduling)

Addison Group; Lexington (KY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is seeking an Overnight Patient Access Specialist in Lexington, KY to manage patient intake, scheduling and registration, ensuring accurate insurance verification and financial clearance while delivering outstanding customer service.

The role operates onsite from 9pm to 7am, with every other weekend. You will use EMR/EHR systems such as Epic or Cerner and collaborate with providers and insurance companies to support patient care.

Qualifications

• Experience in healthcare customer service or administration.
• Knowledge of insurance verification and medical terminology.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule, reschedule, and confirm patient appointments.
• Register patients and maintain demographic information.
• Verify insurance eligibility, benefits, referrals, and authorizations.
• Collect co-pays, deductibles, and outstanding balances.
• Explain financial responsibilities and payment options to patients.
• Obtain required consent and privacy documentation.
• Coordinate with providers, nurses, and insurance companies to support patient care.
• Maintain HIPAA and organizational policy compliance.
• Utilize EMR/EHR systems such as Epic or Cerner.

Skills

Healthcare admin

Attention to detail

Multitasking

Insurance verification

Education

HS diploma or GED

Assoc degree preferred

Tools

Epic

Cerner

Job description

Addison Group is seeking an Overnight Patient Access Specialist in Lexington, KY to manage patient intake, scheduling and registration, ensuring accurate insurance verification and financial clearance while delivering outstanding customer service.

The role operates onsite from 9pm to 7am, with every other weekend. You will use EMR/EHR systems such as Epic or Cerner and collaborate with providers and insurance companies to support patient care.