Night Shift Patient Access Specialist

Intuitive Health; Bowling Green (KY); On-site; USD 18,000 - 25,000; Part time

Job summary

Intuitive Health in Bowling Green, KY is seeking a Part-time Patient Access Advocate to greet patients, manage registration, verify insurance, collect copays, and support front-desk operations during the 7pm–7am shift. You will enter data into the electronic health record, direct callers, and ensure accurate billing information while maintaining HIPAA compliance.

This role emphasizes customer service, multitasking, and teamwork in a fast-paced healthcare setting.

Qualifications

• Minimum typing speed of 50 wpm and strong computer skills.
• Flexibility and effective communication are essential.
• Customer-service orientation with ability to multitask.
• Basic understanding of insurance and medical terminology preferred.
• Experience in healthcare or medical office setting is desirable.
• Attention to accuracy in data entry and billing information.

Responsibilities

• Greet patients warmly and manage in-person and phone interactions.
• Register patients, verify demographics and insurance details.
• Collect copays and coinsurance; ensure accurate billing information.
• Enter data into electronic health record systems and maintain files.
• Direct patients to appropriate locations and assist with wayfinding.
• Maintain a clean front desk and comply with HIPAA and company policies.

Skills

Typing 50 wpm

Effective communication

Collaboration

Patient-focused

Technical capacity

Microsoft Office

Healthcare experience

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Intuitive Health in Bowling Green, KY is seeking a Part-time Patient Access Advocate to greet patients, manage registration, verify insurance, collect copays, and support front-desk operations during the 7pm–7am shift. You will enter data into the electronic health record, direct callers, and ensure accurate billing information while maintaining HIPAA compliance.

This role emphasizes customer service, multitasking, and teamwork in a fast-paced healthcare setting.