Night Shift Patient Access Specialist – ED Registration

Saint Joseph Mercy Health System; Pontiac (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Pontiac, MI is seeking a Patient Access Representative for full-time midnight shifts. This role involves patient registration, insurance verification, and ensuring patient financial compliance. Ideal candidates will possess strong customer service skills and a high school diploma, with relevant certifications obtained within a year of hire. Join a team committed to patient satisfaction and quality care.

Qualifications

• Certification required within one year of hire (HFMA CRCR or NAHAM CHAA).
• Knowledge of medical terminology and diagnostic coding is a plus.
• Experience explaining insurance benefits and securing authorizations is preferred.

Responsibilities

• Register and pre-register patients and verify insurance.
• Enter patient data into healthcare scheduling system.
• Provide customer service and ensure patient satisfaction.
• Collect patient financial liability payments as required.

Skills

Customer service

Insurance verification

Data entry

Education

High school diploma or equivalent

Job description

A healthcare organization in Pontiac, MI is seeking a Patient Access Representative for full-time midnight shifts. This role involves patient registration, insurance verification, and ensuring patient financial compliance. Ideal candidates will possess strong customer service skills and a high school diploma, with relevant certifications obtained within a year of hire. Join a team committed to patient satisfaction and quality care.