Patient Access Navigator – Evening Shift & Registration

Tenet Healthcare Corporation; Detroit (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Tenet Healthcare Corporation is seeking a Patient Access Representative for Detroit Receiving Hospital. The role supports patient registration, scheduling, and financial clearance while ensuring accurate demographics and compliant liability collection. Evening full-time shifts (3pm-11pm) are required.

The position requires handling insurance verification, authorizations, and coordination of discharge planning, with emphasis on fast-paced, customer-focused service in a hospital setting.

Qualifications

• High school diploma or GED required.
• 0-1 year in a Customer Service role.
• 0-1 year administrative experience in medical facility preferred.
• Some college coursework is preferred.

Responsibilities

• Greet patients, complete full patient registration, and secure consent forms.
• Educate patients on financial liabilities and perform cash reconciliation per policies.
• Verify insurance, obtain authorizations, and coordinate post-discharge care when needed.

Skills

Typing 35 wpm

Customer service

Communication

Healthcare environment

Cash collection

Education

High School Diploma or GED

Some college coursework

Tools

PC/CRT/printer

Job description

Tenet Healthcare Corporation is seeking a Patient Access Representative for Detroit Receiving Hospital. The role supports patient registration, scheduling, and financial clearance while ensuring accurate demographics and compliant liability collection. Evening full-time shifts (3pm-11pm) are required.

The position requires handling insurance verification, authorizations, and coordination of discharge planning, with emphasis on fast-paced, customer-focused service in a hospital setting.