Night Shift Patient Access Specialist - Billing

AHN Neighborhood Hospital; Pittsburgh (Allegheny County); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Night/Weekend shift differentials

401K MATCH (100% vested on day one of-

Paid Employee Referrals!

FREE Parking!

Job summary

AHN Neighborhood Hospital in Pittsburgh, PA is seeking a Patient Access Specialist/Front Office for the night shift. You will act as a liaison among patients, payers, and the care team to collect demographics and secure out-of-pocket responsibilities to maximize reimbursement.

Responsibilities include verifying insurance, obtaining authorizations, assisting with patient transfers, and maintaining accurate records.

Qualifications

• High School Diploma or GED is required.
• 2 years of patient registration and insurance verification experience in a health care setting preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors is required.
• Basic understanding of medical terminology.
• Excellent customer service.
• Fluency in English; written and oral communication.
• Spanish language proficiency is required in the El Paso Market.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records.
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships.
• Protect patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital.
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff.
• Provide and obtain signatures on required forms and consents.
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system.
• Obtain insurance authorizations as required by individual insurance plans where applicable.
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion.
• Scan all registration and clinical documentation into the system and maintain all medical records.
• Assist with coordinating the transfer of patients to other hospitals when necessary.
• Respond to medical record requests from patients, physicians and hospitals.
• Maintain cash drawer according to policies.
• Maintain log of all patients, payments received, transfers and hospital admissions.
• Maintain visitor/vendor log.

Skills

Excellent customer service

English fluency

Communication skills

Spanish language

Microsoft Office

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, Outlook)

Job description

AHN Neighborhood Hospital in Pittsburgh, PA is seeking a Patient Access Specialist/Front Office for the night shift. You will act as a liaison among patients, payers, and the care team to collect demographics and secure out-of-pocket responsibilities to maximize reimbursement.

Responsibilities include verifying insurance, obtaining authorizations, assisting with patient transfers, and maintaining accurate records.