Night Shift Patient Access Specialist

NYU Langone; Village of Mineola (NY); On-site; USD 41,000 - 42,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a night shift Representative, Patient Access Services in Mineola. The role involves completing registration and creating the first impression of the institution's services for patients, families and external customers, while explaining financial responsibilities clearly.

Responsibilities include checking in, verifying insurance, collecting patient responsibility, and coordinating with clinical staff and payors to ensure access to care.

Qualifications

• High School diploma or GED required.
• Preferred: CHAA certification.
• 1-2 years of customer service experience in healthcare.
• Basic computer skills: Outlook, Word and Excel.
• Excellent written and oral communication; detail oriented; organized and multitasking.
• Ability to communicate with all levels of the organization.

Responsibilities

• Complete pre-arrival, check-in and call-in registration, benefit and insurance verification.
• Collect patient liability and apply requirements.
• Interview patients/guarantors for financial screening.
• Coordinate with medical staff and payors to assist families.
• Perform financial clearance for claim processing during registration.
• Inform patients of regulations and collect co-pays, co-insurance, deductible.
• Resolve error worklist daily.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

Job description

NYU Langone Hospital—Long Island is seeking a night shift Representative, Patient Access Services in Mineola. The role involves completing registration and creating the first impression of the institution's services for patients, families and external customers, while explaining financial responsibilities clearly.

Responsibilities include checking in, verifying insurance, collecting patient responsibility, and coordinating with clinical staff and payors to ensure access to care.