Night Shift Patient Access Specialist

NYU Langone; Village of Mineola (NY); Vor Ort; USD 41.000 - 42.000; Vollzeit

Zusammenfassung

NYU Langone Hospital—Long Island is seeking a Representative, Patient Access Services for the Night Shift in Mineola. The role handles registration, financial counseling, and verification tasks to present a positive first impression while ensuring accurate data capture and financial responsibility communications.

Responsibilities include pre-arrival and check-in tasks, benefits verification, and collaboration with medical staff and payors to facilitate healthcare access.

Qualifikationen

• Certified Healthcare Access Associate (CHAA).
• 1-2 years Customer service experience in a healthcare or related setting.
• Basic computer skills, including Microsoft Office applications (Outlook, Word and Excel).
• Excellent communication (both written and oral), detail orientation, customer service, organization, and multitasking skills.
• Knowledge of medical terminology.

Aufgaben

• Complete pre-arrival, check-in and call-in registration tasks.
• Verify benefits and insurance and collect patient liabilities.
• Interview patients and guarantors to obtain screening information.
• Coordinate with medical staff, nursing, insurance payors and external sources to assist families in obtaining healthcare and financial services.
• Perform financial clearance for claim processing during registration by collecting and recording insurance, payor plan, and guarantor information in the ADT system.
• Inform patients/representatives about regulations and ensure co-pays, co-insurance, and deductibles are collected.
• Investigate and resolve error worklists daily.

Kenntnisse

Customer service

Communication skills

Multitasking

Detail orientation

Organization

Medical terminology

Ausbildung

High School or GED

Tools

Outlook

Word

Excel

Microsoft Office

Jobbeschreibung

NYU Langone Hospital—Long Island is seeking a Representative, Patient Access Services for the Night Shift in Mineola. The role handles registration, financial counseling, and verification tasks to present a positive first impression while ensuring accurate data capture and financial responsibility communications.

Responsibilities include pre-arrival and check-in tasks, benefits verification, and collaboration with medical staff and payors to facilitate healthcare access.