Night Shift Patient Access Rep – Registration & Billing

NYU Langone; Village of Mineola (NY); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits and wellness

Holistic employee wellness program

Job summary

NYU Langone Hospital—Long Island in Mineola is seeking a Representative, Patient Access Services - Night Shift. You will complete patient registration and financial counseling, articulating financial responsibilities clearly to patients and guarantors while assuming registration-related clinical and financial risk for the organization.

You will coordinate with clinical staff and payors to ensure accurate data is captured in the system, collect co-pays, and ensure compliance with consent

Qualifications

• High School or GED required.
• CHAA certification preferred.
• 1–2 years customer service in healthcare setting.
• Microsoft Office applications (Outlook, Word, Excel) experience.
• Knowledge of medical terminology.

Responsibilities

• Perform pre-arrival, check-in and call-in registration for patients.
• Verify benefits and insurance; collect patient liability.
• Interview patients/guarantors for financial counseling.
• Collaborate with medical staff, payors and external sources to assist families.
• Perform financial clearance for claim processing; document insurance/payor information.
• Explain required consents and collect co-pays per policies.
• Investigate and resolve error worklists daily.

Skills

Customer service

Communication skills

Microsoft Office

Medical terminology

Multitasking

Education

High School or GED

CHAA

Tools

Outlook

Word

Excel

Job description

NYU Langone Hospital—Long Island in Mineola is seeking a Representative, Patient Access Services - Night Shift. You will complete patient registration and financial counseling, articulating financial responsibilities clearly to patients and guarantors while assuming registration-related clinical and financial risk for the organization.

You will coordinate with clinical staff and payors to ensure accurate data is captured in the system, collect co-pays, and ensure compliance with consent