Evening Patient Access Specialist

NYU Langone; New York (NY); On-site; USD 44,000 - 54,000; Full time

Job summary

NYU Langone Hospital - Suffolk is hiring a Patient Access Associate for the Evening shift (4:00PM - 12:00AM, Friday to Tuesday). The role involves interviewing patients to collect identification, preparing forms for treatment, billing, and records, and applying ID bands as per policy.

This position serves as a liaison across ED, pre-surgical testing, admissions, and other areas. The candidate will interact with insurance companies, educate patients on Advanced Directives and Charity Care, and

Qualifications

• High school diploma or equivalent.
• Understanding of Medical Terminology.
• Prior customer service experience.
• Basic computer and keyboarding skills.

Responsibilities

• Asks appropriate questions to obtain correct identification information.
• Obtains demographic, guarantor, next of kin, and emergency contact information.
• Obtains current insurance coverage and identification.
• Enter COB information and process payments in the EHR.
• Scan and attach documents into the Electronic Document Imaging system.
• Provide patient education on directives and charity care where appropriate.
• Distribute registration materials to ED, Peri-op, and Inpatient units.
• Maintain accurate patient records and ensure timely follow-up.

Skills

High school diploma

Medical terminology

Customer service

Basic computer skills

Job description

NYU Langone Hospital - Suffolk is hiring a Patient Access Associate for the Evening shift (4:00PM - 12:00AM, Friday to Tuesday). The role involves interviewing patients to collect identification, preparing forms for treatment, billing, and records, and applying ID bands as per policy.

This position serves as a liaison across ED, pre-surgical testing, admissions, and other areas. The candidate will interact with insurance companies, educate patients on Advanced Directives and Charity Care, and