Part-Time Patient Access Specialist - Weekend Day Shift

NYU Langone; Village of Mineola (NY); On-site; USD 29,000 - 30,000; Part time

Job summary

NYU Langone Health in Mineola is seeking a Part-Time Representative, Patient Access for Day Shift, weekends. You will complete registrations, verify insurance, collect patient liabilities, and guide families through financial counseling. The role emphasizes customer service, accurate data collection, and collaboration with clinical staff.

The position requires a High School diploma or GED; CHAA is preferred. Proficiency with Microsoft Office and strong communication skills are essential.

Qualifications

• High School or GED required.
• CHAA certification preferred.
• 1–2 years of customer service in healthcare preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Excellent written and verbal communication, detail orientation, and multitasking.

Responsibilities

• Complete pre-arrival, check-in, and call-in registration; verify benefits and insurance and collect patient liability.
• Interview patients and guarantors for screening information for financial counseling.
• Coordinate with medical staff and external payors to assist families with healthcare and financial services.
• Perform financial clearance during registration, collecting insurance, payor plan, billing address and guarantor/subscriber details.
• Inform patients of required consents and ensure co-pays, co-insurance, and deductibles are collected as policy.
• Investigate and resolve errors on daily worklists.

Skills

Customer service

Communication

Multitasking

Medical terminology

Education

High School or GED

Tools

Microsoft Office

Job description

NYU Langone Health in Mineola is seeking a Part-Time Representative, Patient Access for Day Shift, weekends. You will complete registrations, verify insurance, collect patient liabilities, and guide families through financial counseling. The role emphasizes customer service, accurate data collection, and collaboration with clinical staff.

The position requires a High School diploma or GED; CHAA is preferred. Proficiency with Microsoft Office and strong communication skills are essential.