Night Shift Patient Access Specialist

Lehigh Valley Health Network, Inc.; Pennsylvania; In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Lehigh Valley Health Network is seeking a Per Diem Registration Specialist for night shifts at the Macungie location. This role involves interviewing patients by phone or in person to collect demographics, insurance, and scheduling data, ensuring accurate orders and financial clearance.

Responsibilities include scanning documents, obtaining signatures, and guiding patients through financial responsibilities. Prior experience in customer service or healthcare is preferred.

Competenze

• Minimum qualifications include a High School Diploma/GED.
• 1 year of Customer service experience or healthcare environment experience such as hospital/physician office.
• Proficiency with computer systems and typing.
• Ability to interact with a diverse patient base, including those seeking urgent care or treatment.

Mansioni

• Interviews patients by phone or in person to collect demographic, insurance, and other information.
• Ensures accurate scheduling by verifying orders and patient data.
• Scans and handles insurance cards, patient IDs, and documentation.
• Calculates patient financial responsibility and provides financial counseling resources.
• Maintains registration accuracy and schedules to optimize department flow.

Conoscenze

Customer service

Interpersonal skills

Formazione

High School Diploma/GED

Strumenti

Computer proficiency

Typing proficiency

Descrizione del lavoro

Lehigh Valley Health Network is seeking a Per Diem Registration Specialist for night shifts at the Macungie location. This role involves interviewing patients by phone or in person to collect demographics, insurance, and scheduling data, ensuring accurate orders and financial clearance.

Responsibilities include scanning documents, obtaining signatures, and guiding patients through financial responsibilities. Prior experience in customer service or healthcare is preferred.