Night Shift Patient Access Specialist

Intuitive Health; Jacksonville (FL); On-site; USD 22,000 - 34,000; Part time

Job summary

Intuitive Health is hiring a Patient Access Advocate for night shifts at Intracoastal in Jacksonville, FL. The part-time, non-exempt role focuses on greeting patients, accurate registration, insurance verification, and payment collection to ensure smooth patient flow.

The Patient Access Advocate will support clinical staff, maintain confidentiality under HIPAA, handle front desk duties, and participate in team trainings.

Qualifications

• High school diploma or GED.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.

Skills

Customer service

Communication skills

Professionalism

Teamwork

Multitasking

Time management

Education

High school diploma or GED

Tools

EMR/EHR

Patient management systems

Microsoft Office

Job description

Intuitive Health is hiring a Patient Access Advocate for night shifts at Intracoastal in Jacksonville, FL. The part-time, non-exempt role focuses on greeting patients, accurate registration, insurance verification, and payment collection to ensure smooth patient flow.

The Patient Access Advocate will support clinical staff, maintain confidentiality under HIPAA, handle front desk duties, and participate in team trainings.