Night Shift Patient Access Specialist

Searchbox l.l.c.; Bel Air (MD); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Shift Differentials

Job summary

Searchbox l.l.c. at UM Upper Chesapeake Medical Center in Bel Air, MD, is seeking a Patient Access Representative I for part-time night shifts (7P–7A), including every other weekend.

The role entails scheduling, registration, pre-admission processing, and patient navigation across clinics, with orientation during day shift in the first week. Responsibilities include insurance verification, pre-certifications, cost estimates, and assisting patients with financial clearance and enrollment in

Qualifications

• High school diploma or GED required.
• AAHAM/NAHAM memberships preferred.
• 1 year in clerical, customer service, or reception role required; 2 years preferred.

Responsibilities

• Serves as the first point of contact for patients and visitors, delivering customer-focused service.
• Verifies patient demographics and insurance, provides cost estimates, and secures pre-certifications/unnotifications.
• Provides wayfinding to clinics and assists with registration.
• Educates patients on insurance coverage, billing requirements, and financial assistance options.
• Coordinates with Care Management and Social Work for reimbursement information and required documentation.

Skills

Customer service

Data collection

Interpersonal skills

Education

High School Diploma or GED

Job description

Searchbox l.l.c. at UM Upper Chesapeake Medical Center in Bel Air, MD, is seeking a Patient Access Representative I for part-time night shifts (7P–7A), including every other weekend.

The role entails scheduling, registration, pre-admission processing, and patient navigation across clinics, with orientation during day shift in the first week. Responsibilities include insurance verification, pre-certifications, cost estimates, and assisting patients with financial clearance and enrollment in