Night Shift Patient Access Advocate

Intuitive Health; Radcliff (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Intuitive Health seeks a Part-time Patient Access Advocate to support the Baptist Health partnership. The role requires greeting patients, handling registrations, and verifying insurance while ensuring accurate payments and a friendly, efficient experience at the front desk.

The ideal candidate has strong multitasking ability, solid communication, and experience in a healthcare or customer service setting, with a focus on privacy and patient satisfaction.

Qualifications

• Minimum typing speed of 50 wpm.
• Flexibility and technical capacity are required.
• Proficient with Word, Excel and Outlook.
• High school diploma or GED.
• 1 year of customer service or 6 months healthcare experience.
• Basic insurance verification knowledge preferred.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients, answer phones, and register in the electronic health record.
• Verify demographics and insurance; collect payments at point of service.
• Provide wayfinding and patient assistance; maintain a welcoming front desk.
• Check in/out patients and perform visit closure activities.
• Follow HIPAA policies and company guidelines.
• Maintain clean front desk and support staff as needed.

Skills

Typing speed 50 wpm

Flexibility

Technical capacity

Microsoft Office

Exceptional communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Intuitive Health seeks a Part-time Patient Access Advocate to support the Baptist Health partnership. The role requires greeting patients, handling registrations, and verifying insurance while ensuring accurate payments and a friendly, efficient experience at the front desk.

The ideal candidate has strong multitasking ability, solid communication, and experience in a healthcare or customer service setting, with a focus on privacy and patient satisfaction.