Night Shift Outbound Shipping Leader

Ingram Micro; Carol Stream (IL); On-site; USD 73,000 - 116,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

401(k) plan with company match

Disability coverage

Wellbeing benefits

Job summary

Ingram Micro is seeking an experienced Warehouse Supervisor - Outbound Shipping (Night Shift) to lead overnight warehouse operations and ensure accurate, timely shipment of customer orders.

You will oversee outbound logistics, warehouse personnel, inventory controls, and shipping schedules while maintaining a safe, productive work environment. The ideal candidate has hands-on leadership, high-volume experience, and a track record of improving efficiency.

Qualifications

• High School Diploma or GED required.
• 5+ years in warehouse/distribution or supply chain.
• 3+ years in warehouse operations and shipping.
• At least 1 year of supervisory experience.
• Strong knowledge of outbound shipping processes and inventory control.
• Experience supervising in high-volume distribution.

Responsibilities

• Lead and supervise night shift warehouse associates, shipping clerks, and support personnel to ensure daily operational goals are achieved.
• Oversee all outbound shipping activities, including order fulfillment, staging, loading, shipping documentation, and carrier coordination.
• Ensure customer orders are shipped accurately and on schedule while meeting productivity and quality standards.
• Monitor workflow, labor utilization, and staffing needs throughout the shift.
• Maintain accurate inventory records and support cycle counts, inventory audits, and discrepancy investigations.
• Serve as the primary escalation point for operational issues, shipping delays, inventory concerns, and employee questions.
• Coordinate with transportation, logistics, customer service, and other cross‑functional partners to ensure seamless execution of outbound operations.
• Enforce warehouse safety standards, company policies, and operational procedures.
• Identify opportunities to improve efficiency, throughput, accuracy, and warehouse performance.
• Monitor warehouse space utilization and ensure proper storage, organization, and material flow.
• Prepare and maintain operational reports, shipping metrics, and shift performance updates.
• Drive employee engagement, accountability, and development through coaching and performance management.

Skills

Team leadership

Outbound shipping

Warehouse operations

Inventory control

Communication

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Tools

WMS

Inventory systems

Microsoft Office

Job description

Ingram Micro is seeking an experienced Warehouse Supervisor - Outbound Shipping (Night Shift) to lead overnight warehouse operations and ensure accurate, timely shipment of customer orders.

You will oversee outbound logistics, warehouse personnel, inventory controls, and shipping schedules while maintaining a safe, productive work environment. The ideal candidate has hands-on leadership, high-volume experience, and a track record of improving efficiency.