Night-Shift Member Services Specialist

Jax Two Fitness, LLC; Saint Augustine (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Taymax Group, LP is seeking a friendly Member Services Representative for Planet Fitness in St. Augustine, FL. You will create a positive member experience by delivering courteous, efficient front-desk service to members, prospective members and guests.

You'll handle check-ins, tours, signups, and respond to inquiries, while supporting the Club Manager with daily operations and maintaining a clean, welcoming environment that reflects the Judgement Free Zone ethos.

Qualifications

• High School diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency required.
• Punctual and reliable.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and interest in fitness.
• Excellent listening and problem-solving skills.

Responsibilities

• Greet members and guests and provide outstanding service.
• Handle front desk duties, answer phones, sign up new members.
• Lead tours for prospective members and explain membership options.
• Assist Club Manager with cash drawer and daily balancing.
• Maintain club cleanliness and safety, complete daily tasks.
• Address member questions and escalate to management when needed.
• Perform other duties as required.

Skills

Customer service

Basic computer skills

Punctuality

Teamwork

Education

High School diploma/GED

Job description

Taymax Group, LP is seeking a friendly Member Services Representative for Planet Fitness in St. Augustine, FL. You will create a positive member experience by delivering courteous, efficient front-desk service to members, prospective members and guests.

You'll handle check-ins, tours, signups, and respond to inquiries, while supporting the Club Manager with daily operations and maintaining a clean, welcoming environment that reflects the Judgement Free Zone ethos.