Front Desk & Member Experience Specialist

Jax Two Fitness, LLC; Saint Augustine (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Taymax Group, LP, a multi-unit Planet Fitness franchisee, is seeking a friendly Member Services Representative for our St. Augustine club. You will greet members, handle front desk duties, conduct tours, and assist with sign-ups and payments to create a welcoming, high-energy gym experience.

We value reliability, teamwork, and a positive attitude as you support the Club Manager, keep the club neat, and handle member inquiries with professionalism.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• High school diploma or GED is required.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk activities: answer phones, check members in, sign up new members and process payments.
• Assist the Club Manager and perform daily cash handling and drawer counts as needed.
• Update member accounts and respond promptly to questions or concerns.
• Assist with club cleanliness and safety checks throughout the shift.

Skills

Customer service

Basic computer

Punctuality

Team player

Positive attitude

Education

High school diploma

Job description

Taymax Group, LP, a multi-unit Planet Fitness franchisee, is seeking a friendly Member Services Representative for our St. Augustine club. You will greet members, handle front desk duties, conduct tours, and assist with sign-ups and payments to create a welcoming, high-energy gym experience.

We value reliability, teamwork, and a positive attitude as you support the Club Manager, keep the club neat, and handle member inquiries with professionalism.